EFAB GmbH is committed to protect and respect your privacy. This policy explains how we collect information about you, what we do with it and what controls you have. This policy (together with our Terms & Conditions and Cookie Policy) sets out the basis on which any personal information we collect from you via this website, or that you provide to us via this website, will be treated by us. Please read the following carefully to understand our policy and practices regarding your personal information collected through this website. This policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.
By visiting www.efabgmbh.de you are accepting and consenting to the practices described in this policy. For the purpose of the German Federal Data Protection Act (BDSG), the data controller is EFAB GmbH whose registered office is at Im Dorffeld 7, 41352 Korschenbroich, Germany.

Personal information we may collect from you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as:

  • Name
  • Address
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Records of your correspondence with us

What we do with the information gathered

We require this information to understand your needs and provide you with a better service, internal record keeping and to improve our products and services we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Your concent

If you register or create an account with us then you are added to our customer database to receive relevant information from us about our products, promotions or special offers that may be of interest to you; by email, post or telephone. We want to ensure that these are relevant and useful to you; but you are able to unsubscribe at any time by clicking the button on any such email received or by emailing info@efabgmbh.de with the word “Unsubscribe” in the subject line. Your personal information will be disclosed to third parties working for us who need it to process your order, such as our courier company who will deliver your goods. It is our duty to ensure that any third parties treat your personal information as fully confidential and will comply with the same data protection and consumer legislation as we subscribe to. We may also obtain information about your online movements and use of the internet. We do this by placing a “cookie”, which is a small file, on your computer’s hard disk. For further information about how we use cookies, please see our cookies policy below.

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organizational measures to safeguard your personal data, for example:

  • Access to your account is controlled by password and username which are unique to you
  • we store your personal data on secure servers

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by “opting out”. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our newsletter you will have the option “To unsubscribe form our emails click here”). You can also exercise the right at any time by contacting us.

Access to information

In accordance with § 34 of the German Federal Data Protection Act (BDSG), you are entitled to receive information on your personal data saved at EFAB GmbH free of charge. In addition, in accordance with § 35 of the German Federal Data Protection Act (BDSG), you are entitled to demand that any prohibited data be deleted or locked and that any incorrect data be rectified.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

We welcome your feedback and questions. If you wish to contact us, please send an email to info@efabgmbh.de or you can write to us at EFAB GmbH, Im Dorffeld 7, 41352 Korschenbroich, Germany. Or call us on +49 2161 9995783.