FAQ

|FAQ
FAQ2018-11-11T11:31:06+00:00
What is Design Fellows?2018-11-18T13:58:32+00:00

Design Fellows is a marketplace for textile designs. Bring your ideas to life with ready-to-use design assets from independent creators around the world.

Where are the various designs coming from?2018-11-11T11:08:18+00:00

We are working closely with designers from around the globe to satisfy our customers needs and desires.

Is it possible to I get in touch with the designers? If yes, how?2018-11-18T13:57:28+00:00

You can easily contact our designers via the “contact me” button on their respective profiles.

Do I need to create an account to be able to purchase a design on your platform?2018-11-11T11:10:18+00:00

No, you do not need to create an account. But you can.

What payment methods are available?2018-11-11T11:11:20+00:00

The most preferred payment option is paying with a credit or debit card. Besides, you can choose paying via PayPal, debit advice procedure or using a bank transfer.

Can I return the product if I am not satisfied? If yes, how?2018-11-18T13:55:36+00:00

If you are not satisfied with your delivery, you can return it within two weeks and you will get your money back.

I have a question concerning a certain product. Could you help me?2018-11-18T13:54:49+00:00

Our customer service is more than happy to help you regarding all your questions concerning our products. Please contact us by mail (info@efabgmbh.de) or by phone (+49 2161 9995783).

How can I get in touch with you?2018-11-18T13:54:10+00:00

Our customer service is available from Monday to Friday between x and y pm at the following telephone number: +49 2161 9995783. Please leave your name and telephone number if you are not able to contact us within the given timeframe and we will call you back as soon as possible.

How can I subscribe to / unsubscribe from your newsletter?2018-11-11T11:16:58+00:00

You can both subscribe to and unsubscribe from our newsletter by choosing the corresponding setting in the newsletter section

EFAB GmbH

Im Dorffeld 7,
41352 Korschenbroich,
Germany.
Phone: +49 2161 8296775
Fax.: +49 2161 8296776
Email: info@efabgmbh.de

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